Chapter 1 - Module 1

What is the focus of business requirements gathering?

Business requirements gathering is a critical and often overlooked step in a software evaluation and technology selection process. Understanding what your systems currently deliver and the key objectives of a new technology acquisition—is essential to realizing a successful IT investment

Several methods of gathering business requirements are:

  • Focus Groups within the company – a group of users that perform specific duties and tasks that can be polled to ascertain their duties, functions and system interactions within the company. 
  • Interviews – an account of what is currently being done to support the business 
  • Interface Analysis – an examination as to inputs, outputs and intermediary steps that may be required for the system to function and define interoperability to existing systems 
  • Surveys – an internal account from different points of view as to how operations and processes actually happen 
  • Observation – this is referred to walking around and drawing your own conclusions as to how things are done

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